Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Capeles website, supplier portal, and mobile application (together, the “Service”), operated by CAPELES (“Company”, “we”, “us”, or “our”). By creating an account or using the Service, you agree to be bound by these Terms and by our Privacy Policy.

The Service is intended for businesses and individuals who supply goods or services to Capeles and have been approved as a supplier. We may review and approve, reject, or suspend accounts at our discretion to maintain the integrity of the platform.

You are responsible for the accuracy of the information you provide (including supplier, tax, and banking details) and for keeping your login credentials secure. Notify us immediately at support@capeles.com if you suspect unauthorized access to your account.

The Service lets you submit invoices, track the status of payment requests, and manage the banking details used to pay you. Capeles processes the actual transfer of funds outside of the app, through its own banking and accounting systems — the Service itself does not hold, transmit, or custody funds on your behalf. Payment timing and amounts are governed by the underlying agreement between you and Capeles, not by these Terms.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable regulation.
• Submit false, fraudulent, or misleading information, documents, or invoices.
• Attempt to gain unauthorized access to the Service, other accounts, or our systems.
• Interfere with or disrupt the integrity or performance of the Service.

The Service integrates with third-party providers to deliver certain features, including Plaid (financial account connections), Apple (Sign in with Apple), and push-notification infrastructure. Your use of those features is also subject to the applicable third party’s own terms and privacy policy.

The Service, including its design, software, and content (excluding your own data and documents), is owned by Capeles or its licensors and is protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Service without our prior written consent.

The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.

To the maximum extent permitted by law, Capeles will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the Service.

You may request deletion of your account at any time from within the app or by contacting support@capeles.com — see our Privacy Policy for what is deleted and what we retain for legal and accounting purposes. We may suspend or terminate your access to the Service if you violate these Terms or for legitimate business or security reasons.

These Terms are governed by the laws of the Commonwealth of Puerto Rico, without regard to conflict-of-law principles, unless a different jurisdiction is required by applicable local law.

We may update these Terms from time to time. If we make material changes, we will post the updated Terms and update the “Last updated” date above. Your continued use of the Service after changes become effective means you accept the updated Terms.

Questions about these Terms? Contact us at contact@capeles.com.